Gong MCP Server: Setup, Tools and Limits (2026)

The short version

Yes, Gong has an official MCP server, and it is read-only. It runs at https://mcp.gong.io/mcp and gives Claude, ChatGPT and Microsoft Copilot three tools that answer questions from your Gong calls and emails: ask_account, ask_deal and generate_brief. A Gong tech admin creates an MCP server integration under Admin center, then each person connects Gong in their AI tool and signs in. It works on any Gong plan for users with a paid seat, and each answer spends Gong credits based on how much call and email data it analyzes. It returns synthesized answers, with links to sources if you ask, and never writes to Gong or your CRM. Community servers, such as the one listed on MCP Market, use a Gong API key and can return raw transcripts. We make Clu, which runs a different kind of MCP server (contact data), so read this as a vendor's review.

The Gong MCP server is Gong's official, read-only MCP server at https://mcp.gong.io/mcp. It gives Claude, ChatGPT and Microsoft Copilot three tools, ask_account, ask_deal and generate_brief, that answer questions from your recorded calls and emails. A Gong tech admin enables it, each user needs a paid Gong seat, and every answer spends Gong credits.

Facts checked October 30, 2026. Every Gong fact below comes from Gong's help center and its Gong Collective integration pages for Claude and ChatGPT, each read on October 30, 2026. Facts about the community server come from its GitHub README and its MCP Market listing, read the same day. We did not connect a Gong workspace for this review.

Does Gong have an MCP server?

Yes. Gong's help center describes an official MCP server that exposes Gong insights to outside AI systems. An AI client sends a request, and Gong answers from the calls and emails it has recorded for an account, a deal or a contact. Gong supports Claude, ChatGPT, and Microsoft Copilot and Copilot Studio.

What Gong exposes is its own analysis of your conversations. That is the main thing to understand before you plan a workflow around it.

What can the Gong MCP server do?

Gong's server has three tools:

Tool	What it does	Input
`ask_account`	Answers one natural-language question about one account	An account and a question
`ask_deal`	Answers one natural-language question about one CRM deal, such as blockers or agreed next steps	A deal and a question
`generate_brief`	Returns a structured summary of an account, deal or contact: key themes, stakeholders, risks and next steps	An account, deal or contact, with no question

Each tool takes an includeSources parameter. It defaults to false. When true, the answer links to the calls and emails it used, and Gong turns it on automatically when the prompt asks for sources. generate_brief needs a CRM contact ID for contacts, while accounts and deals can be looked up by name.

In practice that covers the questions a rep or manager asks before a call: what did this account object to last quarter, what did we agree as next steps on this deal, give me a brief on this champion.

How to set up the Gong MCP server

Before you start

A Gong tech admin does the setup.
A paid Gong seat for every person who connects. Collaborator accounts cannot use the Gong MCP server.
Enough Gong credits to query the server.
An AI plan that supports custom MCP connections: Claude Pro, Max, Team or Enterprise; ChatGPT Plus, Pro, Business, Enterprise or Edu; or Microsoft Copilot Studio or Microsoft 365 Copilot extensibility.

Step 1. The admin creates the integration in Gong

In the left sidebar, click Admin center.
In the Settings tab, click MCP, under Ecosystem.
Click the MCP servers tab, then New MCP server integration.
In Integration name, name it after the tool, such as Claude or ChatGPT.
In Redirect URI, enter one callback URL per line:
- Claude: https://claude.ai/api/mcp/auth_callback
- ChatGPT: https://chatgpt.com/connector/oauth/5WeF23mjRcsx
Under Registration type, pick Automatic (no client ID or secret; any matching client can connect after a person signs in to Gong) or Manual (Gong issues a client ID and secret, and only the client that holds them can connect).
Under Authorization context, pick Personal access for Claude, ChatGPT or Copilot, so each person sees only their own Gong data. Shared access gives the AI agent all of your Gong data and is meant for backend or reporting agents.
Click Save. For a manual integration, copy the Client ID, Client Secret and Server URL, then click Done.

You cannot change the registration type or the authorization context after you save, so create a new integration if you need a different setup. Create one integration per AI tool: each gets its own name, redirect URI and credentials.

Step 2. Each person connects Gong in Claude

Install the Gong for Claude app from the Claude directory at claude.ai/directory/gong and sign in with your Gong login. For a manual integration, add a custom connector in Claude with the server URL https://mcp.gong.io/mcp and the client ID and secret your admin shared, then sign in.

Step 3. Or connect Gong in ChatGPT

Install the Gong for ChatGPT app from ChatGPT's app directory and sign in with your Gong login. For a manual integration, create a custom app in ChatGPT's developer mode with the server URL https://mcp.gong.io/mcp and the client ID and secret. Gong notes that a workspace admin or owner may need to turn on developer mode first.

If a person sees a message that the tool is not authorized for the company, no matching integration exists for that AI tool yet. The tech admin creates one in Step 1.

Is the Gong MCP server free?

Gong includes it on any Gong plan for people with a paid seat, and its tools spend Gong credits. Gong publishes no credit price on the pages we read. What drives the cost:

Data analyzed. ask_account and ask_deal run on Gong's ask-entity API and generate_brief on its get-brief API. Each request spends credits based on the calls and emails it analyzes.
Date range. A longer range pulls in more conversations.
Brief sections. Each open-ended section in a brief runs its own analysis, so a brief with more sections costs more.
Repeats. Asking the same question twice spends credits twice.
MCP or API. The same request costs the same through either.

Reports, workflows and brief sections built on existing smart trackers do not spend extra credits re-analyzing the same conversations.

What are the limits of Gong's MCP server?

Read-only. It does not create, update or delete anything in Gong or your CRM.
Synthesized answers only. Transcripts, email bodies and activity lists are not returned. You get Gong's answer, plus source links if you ask.
One record at a time. ask_account and ask_deal each answer about a single account or deal, and Gong says they are not meant for broad summaries.
A time window. Answers draw on calls and emails within a defined date range.
Private calls are excluded from every result.

The read-only design is useful: an AI client cannot change your pipeline through Gong. It also means Gong's server tells you about accounts you already work, and does not find new people or fill in missing contact details.

Gong's official server vs community Gong MCP servers

On October 27, 2026, the top Google result for this search was a directory listing on MCP Market for a community server, kenazk/gong-mcp on GitHub. Here is how it compares with Gong's own server:

	Gong MCP server (official)	kenazk/gong-mcp (community)
Made by	Gong	An individual developer, MIT license, 39 GitHub stars
Runs on	Gong's servers, at `https://mcp.gong.io/mcp`	Your machine, with Node.js 18+ or Docker
Sign-in	OAuth, with each person's own Gong login	A Gong API access key and secret (`GONG_ACCESS_KEY`, `GONG_ACCESS_SECRET`) in your client's config
Tools	`ask_account`, `ask_deal`, `generate_brief`	`list_calls` (with optional date filters) and `retrieve_transcripts` (by call ID)
What comes back	Gong's synthesized answers and source links	Call lists and full transcripts with speakers, topics and timestamps
Admin control	Tech admin creates each integration; personal or shared access	Set by the API key you supply

Pick Gong's server when reps need answers inside Claude or ChatGPT under the permissions Gong already enforces. A community server fits a developer who needs raw transcripts for their own analysis and can manage an API key safely. Its README does not say it is affiliated with Gong.

Gong MCP server vs the Gong API

Community servers such as kenazk/gong-mcp run on the Gong API, so it helps to know how Gong's two official routes differ. This is what Gong's help center says about each (checked November 4, 2026):

	Gong MCP server	Gong API
Set up by	A tech admin, under Admin center, Settings, MCP	A tech admin, under Admin center, Settings, API, with + Get API key
Sign-in	OAuth, with personal or shared access	An access key and secret over Basic auth, or an OAuth bearer token
What comes back	Gong's synthesized answers, with source links if you ask	Calls, transcripts, users, activity stats, scorecards, trackers and library folders
Writes	None (read-only)	Uploads calls and CRM data, and erases data tied to an email address or phone number
Limits	One account, deal or contact per answer	3 calls a second and 10,000 a day by default
Credits	Every answer spends Gong credits	The ask-entity and get-brief APIs spend the same credits as the MCP tools
Plans	Any Gong plan, for users with a paid seat	Any Gong plan

Use the MCP server when people want answers inside Claude, ChatGPT or Copilot. Use the API when a developer needs raw call data or transcripts for their own systems and can keep a key safe. Each API key can carry an expiry date and a list of trusted IP addresses, and Gong shows the secret only once, when you create the key. Neither route finds new people at an account, which is the job of the data servers in our comparison of 10 MCP servers for sales and GTM.

Who is the Gong MCP server good for?

It fits teams that already record calls in Gong and want reps to ask "what happened on this deal" from the AI tool they already use. Managers preparing pipeline reviews and reps preparing for a call get the most from ask_deal and generate_brief.

For an AI agent that acts, such as updating CRM fields or creating contacts, pair Gong with a CRM server in the same client: our reviews cover the Salesforce MCP server, the HubSpot MCP server, the Attio MCP server and the Pipedrive MCP server. For account research from a data vendor, see the ZoomInfo MCP server review, and for the wider field, the best MCP servers for sales and GTM.

Where does Clu's MCP server fit next to Gong?

Disclosure. We make Clu, and this entry is our own description of our product.

Gong's server knows what was said on your calls. It does not know who else at the account you should be talking to. Clu's MCP server covers that side: people and company search across 1B+ profiles, and verified work emails and phone numbers from a waterfall of 25+ data providers. Search is free, a verified email costs 1 credit and a phone number 10, and nothing is charged when a lookup finds nothing. Before any paid enrichment, Claude shows a cost quote and waits for your yes.

The two work in the same Claude chat: ask Gong which stakeholders came up on a stalled deal, then ask Clu to find and verify the economic buyer at that company. Clu's MCP server is included from the Starter plan at $49 per seat a month and in the 14-day Pro trial. Setup is on the MCP product page.

See pricing

Frequently asked questions

Can I connect Gong to more than one AI tool?

Yes. The admin creates a separate MCP server integration for each tool, each with its own name, redirect URI and credentials. A person can then connect Claude, ChatGPT and Copilot independently.

Can I get call transcripts through Gong's MCP server?

No. Gong returns synthesized answers and, if you ask, links to the calls and emails it used. Community servers built on Gong's API, such as kenazk/gong-mcp, return transcripts instead.

What is the difference between personal and shared access?

Personal access, the default, uses each person's own Gong permissions, so people see only what they can already see in Gong. Shared access gives the AI agent all of your Gong data through one authorization, and Gong suggests it for backend or reporting agents.

Which scopes does the Gong MCP server use?

mcp:read, mcp:write or both. If a client leaves the scope field empty, Gong grants the scopes configured on the integration.

What is the Gong MCP server URL?

The Gong MCP server URL is https://mcp.gong.io/mcp. It uses OAuth, so with an automatic integration each person signs in with their own Gong login and enters no credentials. With a manual integration, the AI tool also needs the client ID and client secret that Gong generates for your tech admin, and a custom agent must implement OAuth 2.0 to get and refresh tokens (checked November 4, 2026).

Is there a Gong MCP server on GitHub?

Gong's official server is hosted by Gong at https://mcp.gong.io/mcp, so there is no code to download or run. On GitHub, the community server kenazk/gong-mcp runs on your machine with Node.js 18+ or Docker, takes a Gong API access key and secret, and offers list_calls and retrieve_transcripts (checked November 4, 2026). It is MIT-licensed, and its README does not say it is affiliated with Gong. Our census of 59 GTM vendors' MCP servers explains why we treat vendor-run servers and community wrappers differently.

How do I connect Gong to Claude?

First, a Gong tech admin creates an MCP server integration for Claude, with the redirect URI https://claude.ai/api/mcp/auth_callback and personal access. Then each person installs Gong for Claude from Claude's connector directory and signs in with their Gong login. Each person needs a paid Gong seat and a Claude Pro, Max, Team or Enterprise plan. For a manual integration, add a custom connector in Claude with https://mcp.gong.io/mcp and the client ID and secret your admin shares.

Should a Gong MCP integration be automatic or manual?

Pick automatic if people should install Gong from the Claude, ChatGPT or Copilot directory: no credentials are needed, and people can connect with a personal or a company AI account. Pick manual to keep it private: Gong issues a client ID and secret, only the AI client holding them can connect, and marketplace connections and personal accounts are blocked for your company. You cannot change the choice after you save, so a different setup needs a new integration (checked November 4, 2026).

Does Gong have an API?

Yes. The Gong API is available on any Gong plan, and a tech admin creates its access key and secret under Admin center, Settings, API (checked November 4, 2026). It returns calls, transcripts, users and activity stats, and it can upload calls and CRM data into Gong. By default it allows 3 calls a second and 10,000 calls a day, and it answers with HTTP 429 and a Retry-After header when you go over.

Can Gong connect to other MCP servers?

Yes. Gong also has an MCP client, which lets Gong AI agents such as AI Briefer pull data from external MCP servers, for example support tickets or CRM details in a brief. It connects to approved partners in the Gong Collective or to custom servers that use the Streamable HTTP transport, with OAuth 2.0 or no authentication (checked November 4, 2026).

Sources

Gong, About the Gong MCP server, updated October 7, 2026, read October 30, 2026
Gong, Create an integration to connect to the MCP server, updated October 15, 2026, read October 30, 2026
Gong, Enable supported AI tools for Gong, updated September 16, 2026, read October 30, 2026
Gong, How MCP server tools and APIs consume credits, updated June 9, 2026, read October 30, 2026
Gong Collective, Claude MCP client and ChatGPT MCP client integration pages, read October 30, 2026
kenazk, gong-mcp on GitHub, and MCP Market, Gong listing, read October 30, 2026
Gong, About Gong MCP client, What the Gong API provides, Manage API keys and the Gong API reference introduction, read November 4, 2026
The four Gong help articles and the kenazk/gong-mcp README above, re-read November 4, 2026 for the answers marked "checked November 4, 2026"